24x7 Support Services*
Help Desk*
Skilled technical support available for remote workstation assistance 24×7. Help Desk is your dedicated support center, ready to assist your team around the clock via email, phone, and chat.
Network / Security Operations*
NOC & SOC teams are the guardians of your core IT environment, delivering ongoing after hours maintenance on your server & switching environment along with the remediation and management of your entire IT infrastructure remotely.
* Additional Fees may be required
IT Documentation & Collaboration
Easy collaboration of all IT systems, documentation, vendor platforms, and passwords in one easy location with customizable sharing between our team and yours.
- Centralized documentation repository
- Secure password vault integration
- Vendor platform management
- Customizable access controls
- Real-time collaboration tools
Lifecycle Asset Management
Easy CapEx budget reporting on the lifecycle and replacement cost(s) of your IT assets.
Asset Tracking
Complete inventory management
Lifecycle Monitoring
Track equipment age and status
Budget Planning
Forecast replacement costs
CapEx Reporting
Detailed financial insights
Platform Management & Security
M365 / Google Workspace / Active Directory
Stop worrying about needing to become an expert on your email and active directory platforms. Let us do the basic work for you.
01
Cybersecurity Hardening
Automatically implement security measures to strengthen configurations and protect from cyberattacks. Hardening is critical because a compromised platform can lead to data breaches, financial fraud, or ransomware attacks.
02
Alert & Incident Management
Instantly responds to alerts, incidents and fixes critical issues that could compromise access to critical systems and/or disrupt user productivity.
03
Password Management
Prevents users from hindering security and opening doors for hackers. Facilitates best practices with encryption, strong passwords, and frequent rotation.